Ny asako
Offre d'emploi chez Airtel Madagascar

CS Core Operation & Planning Engineer

Il y a 414 jours | CDI - Informatique, Web

Description de l'offre

Ensure End to End Service delivery of CS Core network from Planning up to Operations in order to ensure that the Glass Ball of Customer Experience does not fall 24/7/365, delivering Operational excellence and +1 Network Experience

Missions

High CS Core availability :

  • End-to-end control of Managed Service Partners in the Operation & Maintenance of CS Core nodes
  • Ensure day to day health check of each CS Core node
  • Follow up on alarms and trouble tickets
  • Ensure Backups of each node is performed within agreed schedule/manner (daily, weekly)
  •  Ensure operational efficiency of Emergency recovery plan with all needed backup systems and tools
  • Incidence management: Review any alarm/outage happening in the CS Core with a clear plan of action for avoiding recurrence; Follow up on plans to prevent outages
  • Ensure all CS Core nodes are running with latest SW level; ensure up-to date patches are implemented across the nodes
  • Audit for compliance to Preventive Maintenance plan
  • Ensure adequate spare availability for CS Core

CS Core Capacity management and Planning :

  • Ensure Core capacity stays within threshold: Monitor and control daily capacity KPI of all CS core nodes and links;
  •  ensure timely resolution of capacity issues in coordination with MC/MS partners
  • Evaluate and Follow up on Network Capacity Plan (NCP) in coordination with the MC/MS partners
  •  Ensure timely realization of the NCP in order to ensure sufficient headroom of CS Core capacity
  • Participate in CS Core strategic Planning and Design

CS Core Service Delivery to Customers :

  • Support for day to day service related queries
  • Evaluate and support for all change requests from business teams
  •  Coordinate the change request implementation in CS Core
  • Organize et ensure proper End to End testing for all changes
  • Act as SPOC for all communications between various stakeholders for queries related to CS Core

Profil

  • University degree in Electrical /Electronic Engineering or Telecoms Engineering
  • 4-8 years of Experience in Telecom; mainly in Core nodes
  • Expert skills in CS Core nodes; ability to support in CS Core problems
  • Ability to evaluate CS Core designs
  • Knowledge in Telecom industry roadmap

Information supplémentaire

**Only shortlisted candidates will be invited for interview.

Date limite : 15 Mar 2023