Customer Support-English & French speaking

• You will be in charge of enriching the requests received from companies (projects) with useful and relevant data through research and analysis in order to decide which ones are relevant enough to be shared with our providers (agencies).
• You will work hand in hand with the advisors team in order to help them reach the project owners as quickly and efficiently as possible.
• You will become an expert of the marketing and communication industry.
• You will occasionally help the Support Team answering the client’s requests via mail, chat and phone.

• Bachelor’s Degree in Business, Sales, Marketing or similar.
• Fluent in English and French both written and oral as you might be in direct contact with the companies.
• Experience or interest for the B2B digital environment, proactive and desire for learning and reaching your targets.
• Good presentation and problem-solving skills, challenge oriented and good communicator.
• You have analytical skills and are user-satisfaction oriented
• Enthusiastic and positive minded

⚖️ Our Values:
🚻 Team
🤝 Trust
🏋️‍♂️ Talent
👀 Transparency
👊 Try